Supercharge your Insurance Business
How to take your insurance business to the next level





Hear from some of UK’s leading insurance professionals at this important LIVE virtual event. Designed to help you grow your business exponentially, this event is also an incredibly effective way to let you network with your peers and other industry leaders

11:00am Registration

12:00pm12:50pm  Opening keynote panel: Growing your business

Hear from the country’s top brokers as they discuss the ways they have set themselves apart from thousands of other insurance professionals during uncertain times, and learn how to adapt their tips and strategies to suit your business model.

• Case study: How to effectively benefit from market changes, especially in the post-pandemic climate
• Case study: Top tips for winning new business, retaining existing clients and building your reputation in the industry
• Maintaining service excellence and industry knowledge in an ever-changing market 
• Rebuilding trust after business interruption denials 
• What you can and should be doing to drive sales – the key to surviving and building your business

Keynote Speakers:

Keith Richards Keith Richards, managing director of engagement, Chartered Insurance Institute
Lauren Cooper Lauren Cooper, commercial broker, Alan and Thomas Insurance Group
Gary Williamson Gary Williamson, trading and development manager, SEIB Insurance Brokers
Andy Preston Andy Preston, motivational sales speaker, Andy Preston Limited

12:50pm1:20pm  Schemes: It’s now or never – learn to identify, grow and manage your scheme

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Now more than ever, schemes are the answer for brokers and their customers. Having the right scheme solution in place can help you differentiate your business. Hiscox’s team of experts in schemes can help you grow and support your schemes business.

• What are the core trends driving your customers, and why is it important to identify them?
• What are the benefits of schemes to you and your customers?
• Driving insurer ownership and accountability is critical for schemes – how does Hiscox support brokers in maximising the opportunities?
• Investment in our team and schemes proposition – what does that look like?
• Hear success stories and learn how you can add value to your business with schemes


Lee Turner Lee Turner, national schemes sales manager, Hiscox

1:25pm–1:55pm  Hospitality solution room

Hospitality is one of the hardest-hit industries post COVID-19, and the future of hospitality insurance will change. This solution room topic will be a lively debate on the future of the industry featuring the hospitality association and insurers. Brokers can learn about their hospitality clients’ needs and how they can support and advise them during this critical time. This is a unique opportunity to find out what the future holds for hospitality insurance.


Jane Pendlebury Jane Pendlebury, chief executive, HOSPA
Jamie Lewis Jamie Lewis, managing director, Bespoke Wholesale, City Underwriters
Matthew Ford Matthew Ford, partner, BLM Law
  David Noble, director of hospitality and leisure, James Hallam Ltd.


15 mins Networking break

2:10pm2:40pm COVID-19: What does it mean for employers?

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COVID-19 has left many employers at risk of claims - what are the danger areas for UK businesses?

• What are the new issues that arising in the wake of COVID-19?
• What are the new emerging claims coming from these risks?
• What steps can employers take to avoid litigation?


Stephen Moore Stephen Moore, partner and head of employment, Ashfords
Matt Warren Matt Warren, UK sales manager, ARAG


2:4pm3:15pm Emerging risks

When the pandemic hit, emerging risks were put on the back burner. Now, as the economy opens up, emerging risks are demanding attention. This session will look at the top emerging risks that have been captured by AIRMIC’s report, Top Risks and Mega Trends.

• What are the new risks that brokers should be aware of? 
• What business opportunities do these new risks offer? 
• Which of these risks will have the most impact on the economy? 
• What mitigation advice should brokers provide to their clients?


Alexander Frost, Marketing Development Manager, AIRMIC Alexander Frost, market development manager, AIRMIC


3:20pm3:50 pm  Back to work: Changes to expect in the insurance industry post COVID-19
• What new coverage will SMEs require to future-proof their business
• Planning for the future: An economy perspective on the role of insurance in the post-COVID world
• An underwriter’s perspective: What lines will be hardening, and where are you going to find it most difficult to place business
• From a legal perspective, what legal claims against a broker’s clients could come up, and how to advise clients


Ana Isabel Gallego Ana Isabel Gallego, senior policy adviser,Confederation of British Industry
Richard Webb Richard Webb, director, Manchester Underwriting Management Ltd.
James Harvey James Harvey, partner, BLM Law


3:55pm4:30pm  Closing keynote panel: Diversity and inclusivity in the industry
The insurance industry has come a long way in its approach to diversity and inclusion. Nonetheless, ensuring that there’s diversity in the workplace is an ongoing journey. This panel discussion looks at why insurance companies can no longer afford to overlook diversity.

• Addressing the age and skills gap in the insurance industry 
• How mentorship can assist in closing the gap. 
• How D&I can help grow your business 
• How to find diverse talent


Karen Graves Karen Graves, chairman, The Network of Independent Women in Insurance (moderator)
Gareth Mutema Gareth Mutema, senior account handler, Churchill Insurance Consultants Ltd | steering committee member, The Insurance Cultural Awareness Network
Jenifer Denby Jenifer Denby, head of inclusion and diversity, Willis Towers Watson
Mat Maddocks Mat Maddocks, founder - DevelopSafe, secretary – LINK The LGBT Insurance Network



Come and meet the industry, ask questions, find new suppliers – live booths with representatives from:

CUL partners with Insurance Connect UK ARAG_Logo 1080x1920 Hiscox Chartered Insurance Institute partners Insurance Connect UK HOSPA partners Insurance Connect UK iCAN parter Insurance Connect UK IWIN partners Insurance Connect UK







*Please note that all times listed are British Summer Time.







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